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Free Returns & Exchanges within 30 Days*


When will my order be shipped?

We strive to dispatch orders within one business day from order placement (delays may occur during promotional periods). 

All orders are dispatched from our Australian warehouse located in Queensland. 


Business days refer to Monday - Friday with the exception of major holidays.



Metro - up to 2 business days.

Country - up to 5 business days.



Metro - up to 3-6 business days.

Country - up to 14 business days.


*Shipping time does not include processing time (typically 24-48hrs).

How much does shipping cost? 

We offer Standard Shipping & Express Shipping. 


 Standard  Express
 $8.95  Depends on location





We are able to ship to P.O boxes, please note that if you require express for a P.O box, there will be an additional $8 flat rate surcharge.

For more information on shipping, contact our customer service team at 1300 856 226 or email us at info@thecomfortco.com.au.

Do you have free shipping?

Yes! All orders over $200 are eligible for free standard shipping. Additional charges apply for express post. Cart total must reach the $200 threshold, not including shipping charges to be eligible.

Which Couriers do you use?

At the Comfort Co. we use the following couriers:

Australia Post StarTrack TNT Express









Do you ship internationally?

We currently do not ship internationally. We do have warehouses located in New Zealand and Singapore. Check out their websites below.

New Zealand Singapore











Sign up to our emailing list (at the bottom of this page) to receive all shipping updates from The Comfort Co. 

Can I change the delivery details on my order?

If your order has not been dispatched, we can amend order details. 

Please contact us ASAP using the below options. 


Email us: 


Chat with us:

When we are online the chat symbol

will be at the bottom right.














Sit back, Relax, Comfort is on the way!