Facebook Pixel

Shipping FAQ

When will my order be shipped?

We strive to dispatch orders within one business day from order placement (times may vary during promotional periods). All orders are dispatched from our Australian warehouse.

Business days refer to Monday-Friday with the exception of major holidays.

Do you ship internationally?

At this time, we currently do not ship internationally. Sign up to our emailing list to receive all shipping updates from The Comfort Co.

Which couriers do you use?

The Comfort Co. uses the following couriers:

  • Australia Post
  • StarTrack
  • TNT

How much does shipping cost?

We have a flat delivery rate of $8.95 Australia wide. We also offer express shipping, which varies in cost depending on your location - please contact our customer service team for more information.

We are able to ship to P.O. boxes. There will be an additional $8 flat rate surcharge if wanting to add express.

Can I change the delivery details on my order?

If your order has not been dispatched, we can amend order details. Please contact us via email info@thecomfortco.com.au, initiate a live chat with us or call 1300 856 226 or to correct any delivery details prior to dispatch.